CRM platforms cover for many objectives while being used by people from diverse backgrounds in various departments. Whether creating emails, social networking posts, sales or finance reports, a versatile WYSIWYG editor that can handle all these tasks is an overlooked key for success.

Features your users will love

  • Formatting content in Markdown thanks to auto formatting and automatic transformation of predefined texts (e.g. (TM) to ™)
  • Excellent pasting from other sources like Word and style inheritance when pasting plain texts.
  • Choose parts of the content that can be edited in restricted editing mode to provide different levels of access.
  • Use comments and suggest edits with Track Changes to collaborate easily across teams.
customer relationship management

All the basics needed for neat content

  • Headings, bold, italic, underline and other basic formatting.
  • Numbered or underordered lists with customizable style and indent options.
  • Block quote to include simple text references.
  • Autolink by pasting your URL or use the toolbar to hyperlink content you already have.
  • Font color, font background, font family and highlight and other styling features

Mention, collaborate, optimize

  • Use @ or # to mention other users, teams, subjects, topics or anything else you set up to make the content creation workflow more productive.
  • Combine mentions with comments and tracking changes to tag other users, have structured conversations, exchange knowledge, and collaborate efficiently.
  • Mentions and collaboration features have easy setup and customization for developers to tailor them perfectly for any CRM application.
track changes

Essential benefits

Number one
Ensuring writing productivity and catering for needs of CRMs within a single solution. No need for separate solutions for collaboration, customer communication and management.
Easy customization for all editor instances from classic editor to create emails to balloon block editor to take and share notes
human eye
Intuitive and reliable WYSIWYG technology to keep you out of trouble and fast support to help you build your editor in no time.
CKEditor allowed Knock CRM to provide a modern integrated text editor to our users. Enabling us to deliver new capabilities quickly with minimal development cost and effort.
Peter Graham, CEO and Founder, Agreemint

Ali Alami, Knock CRM

Principal Product Manager

Interested in using CKEditor for your project?

Trusted and approved by


Subscribe to our newsletter