After two months of nearly trouble-free operation, I'm having a problem with the upload functionality. When I attempt to upload certain files, I get an "Alert: this document contains no data" message.
I haven't pinpointed all the variables yet, but:
This happens in both Firefox and IE.
This is happening with certain PDF and PowerPoint files, but not all PDF and PowerPoint files.
The files that are troublesome were built from a customized PowerPoint style template, but not all documents using that template fail the upload.
Saving the file with a new name doesn't help.
Any ideas? I need to get this stuff posted.
I haven't pinpointed all the variables yet, but:
This happens in both Firefox and IE.
This is happening with certain PDF and PowerPoint files, but not all PDF and PowerPoint files.
The files that are troublesome were built from a customized PowerPoint style template, but not all documents using that template fail the upload.
Saving the file with a new name doesn't help.
Any ideas? I need to get this stuff posted.