Hi,
We are using CKEditor 3.0.2 and we are facing two issues.
1. In chrome if we add any token then its always inserting in new line. Its not inserting wherever we positioned the cursor. We are using below code.
To fix this issue we upgraded to CKEditor 3.6.2 and implemented below code.
2. But with the new version. The tokens are missing during the edit. Please check below steps.
a. Create some text in CKEditor and insert few tokens.
b. Save it and it will be saved in DB in encoded format.
c. Now open above created text and you can see tokens inserted in step (a).
d. Add some more tokens and save it to DB.
e. Again open the text in CKEditor and now you can see only latest tokens. i.e. token added in step (d) only will appear and token in step (a) were missed.
We are using My Sql as DB.
We need solution to any one of these issues. Early response is appreciated. Also if needed we can arrange for we session.
Thanks
Pavan Attili
Buildium LLC.
We are using CKEditor 3.0.2 and we are facing two issues.
1. In chrome if we add any token then its always inserting in new line. Its not inserting wherever we positioned the cursor. We are using below code.
this._.editor.insertHtml('[[' + token + ']] ');To fix this issue we upgraded to CKEditor 3.6.2 and implemented below code.
this._.editor.insertHtml(' ');
var element = CKEDITOR.dom.element.createFromHtml('<span class="token">[[' + token + ']]</span> ');
this._.editor.insertElement(element);
this._.editor.insertHtml(' ');2. But with the new version. The tokens are missing during the edit. Please check below steps.
a. Create some text in CKEditor and insert few tokens.
b. Save it and it will be saved in DB in encoded format.
c. Now open above created text and you can see tokens inserted in step (a).
d. Add some more tokens and save it to DB.
e. Again open the text in CKEditor and now you can see only latest tokens. i.e. token added in step (d) only will appear and token in step (a) were missed.
We are using My Sql as DB.
We need solution to any one of these issues. Early response is appreciated. Also if needed we can arrange for we session.
Thanks
Pavan Attili
Buildium LLC.
Re: Saved tokens are missing in editing.
Hi Pavan,
as for the "early respose" requirement and a remote session: due to the sheer amount of requests personal support is only available for commercial CKEditor licenses (see CKSource Closed Distribution License (CDL)). If you own such a license, you should contact the support channel in order to resolve this issue.
Otherwise you can report the issue on the Development site in order to have it investigated by our QA. See some tips on how to report issues on the tracker here: http://docs.cksource.com/CKEditor_3.x/H ... _Reporting
Documentation Manager, CKSource
See CKEditor 5 docs, CKEditor 4 docs, CKEditor 3 docs, CKFinder 3 docs, CKFinder 2 docs for help.
Visit the new CKEditor SDK for samples showcasing editor features to try out and download!
Re: Saved tokens are missing in editing.
Re: Saved tokens are missing in editing.
You do not need to buy the support option separately, one year of support and upgrades is simply included in each commercial CKEditor license. The CDL license type that you choose (Website, Corporate Websites or OEM) depends on your setup and requirements, so you just need to analyze what you need and buy online. If you have any doubts about the correct license type you can use the contact form to describe your situation and ask for advice. Hope this answers your questions!
Documentation Manager, CKSource
See CKEditor 5 docs, CKEditor 4 docs, CKEditor 3 docs, CKFinder 3 docs, CKFinder 2 docs for help.
Visit the new CKEditor SDK for samples showcasing editor features to try out and download!