as it turns out, the problem is not with the editor loading but the data that should load into it. we're using php and mysql. after looking at the pages that didn't load, there were some ms word quotes like this Bria
when these are replace with normal quotes like "Bria", the page loads properly. again this is a problem in some locations only. has anyone had experiences like this, are there other characters that could possibly prevent the data to load in the editor. has anyone experienced problems because of routers or firewalls. any ideas would be appreciated.
If you've got problems with loading from a database, it will possibly be certain characters that break the string being sent, and cause the load request to fail. I've seen this before with similar apps, and indeed the base issue can be the rubbish that M$ Word drops in for its own formatting use.
The way I found to test is to parse the string and convert from ASCII to the (chr) number equivalent. If any odd ones come out that couild be a problem, use a replace function to swap them with something more palitable to the editor
RE: Problem loading editor
when these are replace with normal quotes like "Bria", the page loads properly. again this is a problem in some locations only. has anyone had experiences like this, are there other characters that could possibly prevent the data to load in the editor. has anyone experienced problems because of routers or firewalls. any ideas would be appreciated.
RE: Problem loading editor
The way I found to test is to parse the string and convert from ASCII to the (chr) number equivalent. If any odd ones come out that couild be a problem, use a replace function to swap them with something more palitable to the editor