Is anyone paying for support

I am wondering if anyone out there is paying for support and if so how long do they usually take to respond?

I paid for it and am still waiting for a response and it has been almost 36hrs

Thanks

Mon, 03/26/2007 - 14:22

richclient

Joined: 26/03/2007

Posts: 3

RE: Is anyone paying for support

Any resolution yet? I am considering paying for support, but not if it does not result in getting support.

Thanks.

Mon, 03/26/2007 - 14:29

paries

Joined: 22/03/2007

Posts: 7

RE: Is anyone paying for support

Do not pay for support!!!!!!!!!!!

They Still have not contacted me.

I am going to me Credit Card company and doing a charge back!

Mon, 04/02/2007 - 00:56

saul11

Joined: 19/06/2006

Posts: 633

RE: Is anyone paying for support

I offer payed support (freelance), but build the requested feature and place a demo online, only then money is transfered. Sometimes I ask a prepayment, but never the full amount. If it's a lot of work to do, interim payment can be agreed.

You can contact me via http://www.saulmade.nl/FCKeditor/FCKPlugins.php