I have an implementation of FCKeditor 2.0 on several live systems, and occasionally I get complaints from customers who do not see the editor load at all. Usually these are coming from IE 6.0 on WindowsXP, so it is not a simple incompatibility. The only thing I have occasionally been able to isolate is Norton Internet Security, but this is not always the issue. I was wondering if anybody had similar experiences as well as any information or guidelines as to what security configurations, etc. can cause problems. We are using the PHP integration, but I don't think this would make any difference. In all testing and about 90% of user use there are no issues at all, so it has been tricky to try to identify the problems and resolve the issues for the other 10% of unhappy users.
Sat, 09/03/2005 - 11:39
#1
RE: Browser incompatibilities
IMHO the problems can be caused by updates you've made on your website vs in-actual copy of JavaScript file within user's "temporary internet files" folder.
RE: Browser incompatibilities
If it IS a cache problem, I posted a way to force reloading of the editor a few months ago. Basically you just need to add a bit of javascript that adds a random string to the end of the src of the iFrame for the editor.
To get away from forcing EVERYONE to realod EVERY time, you could use a system whereas you add a different random string to the iFrame only after you do an update, thus making anyone who had not loaded the editor since your update reload the js files, but allowing folks who had already updated to use their cached files.
Would be cool if this worked... I'll see if I can find that old post... later tho...
Good Luck!