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Fri, 03/14/2014 - 09:59

Dev

Joined: 14/03/2014

Posts: 4

Seeing issue on Firefox 24 on Mac

Hello,

This is our first post and we are using the ckeditor 4.3.3 ( full version). We are seeing the issue with ckeditor on Firefox 24 ESR on Mac 10.8. Chrome/Safari it works fine on mac and this even works fine on Firefox 24 ESR on Windows.

We are replacing the <div> tag with the ckeditor using the appendTo() method call and when ckeditor is created first we are not able to see the caret /cursor inside the editor. Also if try to place the cursor it is getting disappeared. It doesn't allow us to type anything but when we toggle between Source view mode to WYSIWYG mode cursor /caret reappears and we are able to type the characters. But again after some time cursor disappears again and editor doesn't allow us to type any characters.

Please note this issue is happening only on Firefox 24 ESR on mac. Other browser and operating system we are not seeing this issue. Could you please let us know is this already bug for FF on Mac or what we are doing wrong? I am attaching the sample javascript console logs for your reference.

Also, we do tried the workaround mention in below links

https://dev.ckeditor.com/ticket/5842

https://dev.ckeditor.com/ticket/8209

Attachments:

javascript console output

Thu, 03/20/2014 - 10:14

Dev

Joined: 14/03/2014

Posts: 4

Hello,

Can anyone can reply to my problem?

Thu, 03/20/2014 - 11:59

j.swiderski

Joined: 10/05/2011

Posts: 174

Hi,

I have just tried samples in CKEditor and didn't get this issue.

Does it happen on FF 24 ESR only or on FF 27 as well?
Could you attach sample HTML page (as simple as possible) that allows reproducing this problem in default editor?
I'm talking about something that can be put in samples folder of editor and will show this problem.

Tue, 03/25/2014 - 10:46

(Reply to #3) #4

Dev

Joined: 14/03/2014

Posts: 4

Hi,

Thanks for the reply. It happens both on FF 24 ESR and FF 27 both.

Application is in Flex(Flash) and on clicking a button it popups a dialog which loads the jsp page having ckeditor. Some of the javascript function are part of the action script class which opens the dialog and loads the JSP page containing ckeditor. I have commented those statements in my HTML page hence OK and Cancel button will not work. We are using the ckeditor full with version 4.3.3. As I said the work around for this is click the source button in ckeditor and cursor or caret shows up and we are able to type. But again after sometimes the issues reappears.

Thanks for all your help and please let us know if you need anythng further.

Attachments:

Attachment	Size
html page	4.94 KB
actionscript having javascript	3.65 KB
config	1013 bytes

Wed, 03/26/2014 - 14:31

(Reply to #4) #5

j.swiderski

Joined: 10/05/2011

Posts: 174

Application is in Flex(Flash)

Application is in Flex(Flash) and on clicking a button it popups a dialog which loads the jsp page having ckeditor

I don't see anything wrong in your code except for note below.

Perhaps this is z-index issue - please try setting z-index for CKEditor and see it it works then - http://docs.ckeditor.com/#!/api/CKEDITOR.config-cfg-baseFloatZIndex.
What do you do to get this issue - does it happen just like that or e.g after resizing your dialog or some other action?
Perhaps this is Flash issue. Is it possible to reproduce this issue outside of Flex?
You could try disabling oa configuration for editor, clearing browsers cache (this isn't ctrl+F5) and then enabling features one by one to see if any config option is responsible for this issue.

NOTE:

  config.extraPlugins = 'button';
  config.extraPlugins = 'panelbutton';
  config.extraPlugins = 'floatpanel';
  config.extraPlugins = 'colorbutton';
  config.extraPlugins = 'font';
  config.extraPlugins = 'justify';

This should be specified like this config.extraPlugins='font,justify,button'

Wed, 03/26/2014 - 16:47

(Reply to #5) #6

Dev

Joined: 14/03/2014

Posts: 4

Thanks for the reply. I will

Thanks for the reply. I will try your suggestion and will let you know. Appreciate the prompt reply.