Trouble Shooting

Is there a troubleshooting guide anyplace?

I haven't been able to find it if there is

When I installed CKE and tried testing it with the simple sample html provided with the scripts, all I get is a small text area in the top left corner of the screen... no editor at all.

Any feedback / assistance would be greatly appreciated.

Uploaded files to domainname.com/admin/ckeditor

<html>
<head>
   <title>Sample CKEditor Site</title>
   <script type="text/javascript" src="/ckeditor/ckeditor.js"></script>
</head>
<body>
   <form method="post">
      <p>
         My Editor:<br />
         <textarea id="editor1" name="editor1">&lt;p&gt;Initial value.&lt;/p&gt;</textarea>
         <script type="text/javascript">
            CKEDITOR.replace( 'editor1' );
         </script>
      </p>
      <p>
         <input type="submit" />
      </p>
   </form>
</body>
</html>

Sat, 07/07/2012 - 17:43

alfonsoml

Joined: 31/12/2006

Posts: 3737

Re: Trouble Shooting

Your page is missing the doctype declaration. It's not a big problem but it's better to start with correct data.
Verify that all the files have been successfully uploaded.
Check the error console to see if there's any error logged there.

Tue, 07/10/2012 - 00:27

showman13

Joined: 12/01/2012

Posts: 3

Re: Trouble Shooting

I have read the documentation, which is how I got to where I am

Adding the Doc type had no effect.

I seriously doubt that it is a Bug or there would be thousands of other installations that don't work.

And I have no idea what you are referring to 'the error console'.

Could you clarify?

Thanks
Douglas

Tue, 07/10/2012 - 00:46

alfonsoml

Joined: 31/12/2006

Posts: 3737

Re: Trouble Shooting

The error console is the place where the browser shows info about errors (javascript, network, css, ... depend on each browser).

Usually you can fire it up by pressing F12 and it has different names, Firebug, developer tools, DragonFly... it's a matter of using the right browser and your job will be easier because it can pinpoint exactly what's the problem in a matter of seconds.