I'm having a trouble that I can't figure out and any help would be greatly appreciated! I purchased a license, but am still running in demo mode since I'm testing it across so many URL's just to troubleshoot.
For the record, I have successfully installed the CKEditor/CKFinder combination on 3 other host servers to test using this exact same ASP classic version by just changing the baseDir/baseURL settings, so I know that I'm doing everything generally right with the config settings and permissions since I've ported it elsewhere successfully.
However, on the host server that actually matters for this project, I'm getting an odd error that I haven't been able to locate anyhere in the forums (below).
The hosting company is open about the fact that they really lock down security settings, and have been great about adjusting settings on our account and helping us troubleshoot. But we're officially at a standstill with this error.
The site is running on Windows Server 2008 Microsoft-IIS/7.0, Plesk control panel.
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XML Request Error: Internal Server Error (500)
URL requested: "http://www.DOMAINREMOVED.com/ckfinder/core/connector/asp/connector.asp?command=Init&lanCode=en"
Server response:
Status: 500
Response text:
Microsoft VBScript runtim 800a01f4
Variable is undefined: 'CKFinder_Connector_Utils_Filesystem', line 77
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Does anyone have any insight on what adjustments on the server we may need to make to solve this?
Thank you, in advance, for any help.
Mindy
Wed, 01/20/2010 - 18:06
#1
Re: CKFinder and hosting configuration
The first thing to check would be to verify that all the files have been correctly uploaded by FTP and there's no problem with some of them. The error is basically stating that it hasn't loaded the Utils\FileSystem.asp content
Then you can try to run this [url=http://cksource.com/forums/viewtopic.php?f=10&t=13604wizard[/url] as it might be able to find some errors.
Re: CKFinder and hosting configuration
In case this helps anyone else, I'm posting what I did to get my installation working.
I took your advice and looked at my Utils\FileSystem.asp and it was showing as size 0kb, so you were right, it didn't upload correctly.
Once I uploaded that file again, I ran the wizard and it instructed me to set the CKFinderTempPath (line 138 of config.asp) in ADDITION to the <add key="CKFinderTempPath" value. I didn't need to do that on the other hosts, but evidently I do on this one!
Thank you again. I will be able to get this project wrapped up now and the client will be very very happy!