Problem with vertical scroll when editing large documents

Hello,

I am new to this forum.

Installed CKEditor v 3.1 and I also have this jumping problem.

IE 8 : long text edited. I scroll down, click in the editor area. The editor jumps back at the top of the text. It is really a problem for my customers.

Customers were okay to use Firefox, but they found another bug in Firefox. When pasting from word part of the infos in the foot notes are lost. My customers have foot notes in almost in every article.

So I have them paste their document in IE, save, close IE, open FF, and edit the document in FF. I feel a bit ridiculous.

This issue is not at all resolved. Can you please give it a high priority.

Jet

There is still a major bug with large documents not behaving properly in IE (I am using IE8 w/ CKEditor 3.2).

To reproduce the issue (using IE):
1) Paste a large chunk of text into the editor so the document has a fairly small scroll handle
2) Click somewhere near the top of the document
3) Scroll down to the bottom of the document and click into the document

The issue:
The document jumps way up to the top near the point of where the cursor was first positioned.

This makes CKEditor virtually unusable for large documents because whenever you click anywhere, the page jumps away from where you clicked. This does not happen if the mouse-wheel is used to scroll the page down however.
I hope a patch is released to resolve this issue soon.

Thanks,
Andrew

My company is evaluating CKEditor and I have observed this defect as well. We are using IE7 and IE8, and I have reproduced the problem in these versions of CKEditor: 3.2, 3.1, 3.0.2, 3.0. Are there plans to correct this issue in a future release, or is there any known workaround?

Thanks,
Jay

My company is evaluating CKEdit and we have observed this bug as well. What I have seen:

Using CKEditor 3.4.2 (revision 6041) on Mac OS X 10.6.5: in Chrome 8.0.552.231 and in Safari 5.0.3 (6533.19.4), if you open a long CKEdit document for edit, scroll down, and then click somewhere "low down" in the document to insert the insertion point for edit, the insertion point is indeed inserted where desired, but CKEdit scrolls the page back to the very top so you can no longer see it, forcing the user to scroll down in the document to see the location they were looking at previously.

This bug does NOT occur in Opera 11 Build 1156, Firefox 3.6.13, or IE 8 running on Windows 7 under Parallels.

Given the increasing popularity of the Chrome browser and the Mac platform, we'd really like to see this fixed (whether on the CKEdit side or the Chrome/Safari/webkit side). Is there any plan/timeframe for a fix for this issue?

These other forum posts appear to discuss the same issue:
1) Unexpected auto page scroll (after getting re-focus)
viewtopic.php?f=11&t=19055&p=48400&hilit=scroll#p48400
2) CKEditor causes ambiguous page scroll in Safari
viewtopic.php?f=11&t=20871&p=52871&hilit=scroll#p52871

My sites that use CKEditor experience this issue, too. Latest Chrome, Safari and WebKit nightly. Anxiously awaiting a fix to this annoyance.

The ticket for this bug has already been filed and the issue is now resolved. The patch will be released in CKEditor 3.5.3 and you can check the nightly build to test the fix.

i dont think this problem has been solved,
as i am using ckeditor3.6 with IE8,
cut and paste content in large content also cause the vertical scroll bar jump up and down which is unacceptably ignoring. . ..

anyone can help ?

http://docs.cksource.com/CKEditor_3.x/H ... _Reporting

is your friend

On opening a new ticket please quote this forum thread and the previous ticket, please.

I search for this issue for a long time,
some mention it is a bug from IE , but i find the same situation on chrome and firefox too.

For ticket:
http://dev.ckeditor.com/ticket/5558

it mentioned about a patch can fix this issue,
may somebody tell me how to use the fix ??

The "patch" is the code change that was used to fix this ticket. You do not need to apply it in any way since the patch was added to CKEditor source for version 3.4.

If you can still reproduce the issue on the latest CKEditor release (3.6.1 or preferably the nightly build), it would be great if you could report it on our Development site.

I am still seeing the issue intermittently in the nightly build when using IE7:

http://nightly.ckeditor.com/7279/_sampl ... ycode.html

In the editor, go to source mode and paste a large amount of html text (tried to attach the sample file that I used, but the upload was rejected). Then go back to wysiwyg mode, click inside the editor at the very beginning of the text, scroll all the way down to the bottom, click somewhere outside the editor, click on the gray area below the editor, and then click in the bottom of the editor. It jumps back to the top of the editor. (it would jump intermittently, but this was the only exact set of steps where it would jump every time).

Like I said:

Anna wrote:If you can still reproduce the issue on the latest CKEditor release (3.6.1 or preferably the nightly build), it would be great if you could report it on our Development site.

thanks anna, i've opened the following ticket:
http://dev.ckeditor.com/ticket/8393

Many thanks for this, michelechen, much appreciated. It really *is* impossible for us to fix issues that are not reported in the tracker.

michelechen thanks for the good description of the problem. Issue http://dev.ckeditor.com/ticket/8393 was confirmed. In the future please refer to this ticket.