We are proud so many customers have already trusted us. This gives us a solid foundation on which we can develop the editor and invest into it, bringing innovative solutions like real-time collaboration and surrounding features.
The number of customer support inquiries resolved per year. Each commercial license comes with a dedicated support channel where our QA, Customer Care, and Development team members help the customers implement, troubleshoot and integrate our products with their solutions.
The number of CKEditor downloads. The number of users exceeds hundreds of millions. With such a huge user base, we receive a lot of valuable feedback — issues, feature requests or requests for documentation clarification. A large number of users helps us evolve and improve every day.
Automated, manual, unit and integration tests for CKEditor 4 and CKEditor 5. Software quality is in our DNA. We know that delivering rock-solid components to external applications and being a reliable partner is crucial. We spend over 50% of our time on writing tests and documentation.
100% code coverage
For CKEditor 5 and supporting features. We are simply committed to delivering software that one can trust. It also helps us immediately detect issues introduced by new browser versions.
The number of years we develop rich text editors. Experience matters. When we started, we were one of the first companies that introduced a sophisticated WYSIWYG editor for web browsers. Over the years we learned a lot and created a modular solution to make the editor as flexible as possible to fit a wide range of use cases.
Guides and tutorials in the documentation (+6.000 pages with API documentation). CKEditor is not just the interface that one can use to write. It is a component with a rich, well-documented API that allows developers to write custom features on top of it. The community created over 400 publicly available plugins for CKEditor 4 thanks to such an approach.
The number of StackOverflow questions related to CKEditor. You are in good company! If it happens that you cannot find an answer in the documentation, there is a huge chance that you will find it already on StackOverflow. Oh, and we are active there, too :)
The customer satisfaction rate for our dedicated support services. We continuously monitor customer satisfaction and improve our processes to deliver outstanding support.
20+ years of CKEditor presence as an Open Source project. The community thriving around CKEditor has been continuously contributing to its improvement. Thanks to their commitment, CKEditor has become a strong and reliable world-class software.
Developers specialized in rich text editing, working on CKEditor and supporting features. Reduced risk of the "hit by a bus" factor. Brilliant customer support, peer review (code and architecture-wise), writing tests and extensive documentation — solving all these things requires a team of people.